Frequently Asked Questions
Answers to common questions about phones, warranties, exchanges, and orders at Sri Tele Links.
1. Do you sell original, brand‑new phones?
Yes. We only sell genuine, sealed products with standard manufacturer warranty from brands like Apple, Samsung, Realme, Oppo, and Vivo.
2. Do you provide a bill and warranty?
Every purchase includes a proper GST bill. Warranty terms follow the respective brand’s policy (typically 1 year on the handset and 6 months on select accessories).
3. Can I get EMI or card offers?
We support popular EMI options and seasonal card offers from partner banks. Visit the store or call us for current offers and eligibility.
4. Do you have accessories and basic repairs?
Yes. We stock covers, screen guards, chargers, and more. We can help with basic repair needs and will guide you to authorized service when required.
5. Can I reserve a model if it’s out of stock?
Absolutely. We can notify you when the model is available, or help you with alternatives that fit your needs and budget.
6. How can I reach you quickly?
Use the buttons below to call or WhatsApp us for instant assistance.